Legal

Privacy policy.

We take your privacy seriously. This policy explains what data we collect, how we use it, and the choices you have over your information.

Overview

Our commitment to your privacy

BigCoupons.lk ("we", "our", "us") operates the coupon discovery platform at bigcoupons.lk. This Privacy Policy describes how we collect, use, store, and protect the personal information you provide when you use our website, create an account, submit coupons, or interact with any of our features.

By using BigCoupons.lk, you consent to the practices described in this policy. If you do not agree, please do not use our platform. This policy is read alongside our Terms and Conditions.

Data we collect

Information we collect

We collect information in the following ways:

Account information
When you register, we collect your name, email address, and a hashed password. You may also optionally provide a profile photo and display name.
Coupon submissions
When you submit a coupon or deal, we store the submitted content along with your account ID and the submission timestamp.
Saved coupons and followed stores
We record which coupons you save and which stores you follow so we can personalise your experience and send you relevant deal alerts if you opt in.
Contact and support messages
If you contact us via our contact form or email, we retain the contents of your message and your email address to respond to your enquiry.
Usage and analytics data
We collect anonymised data about how you use the platform — pages visited, clicks, time spent, and coupon interactions — through tools such as Google Analytics. This data is aggregated and does not personally identify you.
Device and technical data
We automatically collect your IP address, browser type, device type, and referring URL for security, debugging, and performance purposes. This data is not linked to your identity unless required for fraud prevention.
Cookies

How we use cookies

BigCoupons.lk uses cookies — small text files stored on your device — to provide a functional and personalised experience. The cookies we use include:

  • Session cookies — keep you logged in during your visit and expire when you close your browser.
  • Preference cookies — remember settings like your notification preferences or display options.
  • Analytics cookies — collect anonymised usage data to help us understand how visitors use the site (e.g. Google Analytics).
  • Advertising cookies — may be placed by third-party ad networks or affiliate partners to serve relevant offers. We do not sell your personal data to advertisers.

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality such as staying logged in.

Usage

How we use your information

We use the information we collect solely for the following purposes:

  • To create and manage your account and authenticate your identity.
  • To display your saved coupons and followed stores in your dashboard.
  • To send deal alerts and notifications that you have opted into — you can unsubscribe at any time.
  • To moderate coupon submissions and maintain the quality of the platform.
  • To respond to your support requests and contact form messages.
  • To analyse usage patterns and improve platform performance and features.
  • To detect and prevent fraud, spam, and security breaches.
  • To comply with legal obligations under the laws of Sri Lanka.

We do not use your data for automated profiling that produces significant legal effects, and we do not sell your personal information to any third party.

Sharing

Who we share your data with

We do not sell, rent, or trade your personal information. We may share your data with trusted third parties only in the following limited circumstances:

  • Service providers — hosting, email delivery, analytics, and infrastructure providers that process data on our behalf and are bound by confidentiality agreements.
  • Legal compliance — if required to do so by law, court order, or a legitimate request from a government or regulatory authority in Sri Lanka.
  • Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, subject to the same privacy protections.
  • Affiliate platforms — when you click a coupon or store link, the destination retailer may receive your referral data (typically a cookie or redirect parameter). Please review each store's privacy policy for details.
API access

API data usage and coupon code name restrictions

BigCoupons.lk provides a public API that exposes coupon listings, store information, and category data to authorised third-party developers, partner integrations, and affiliate platforms. The following rules govern how API consumers may access and use this data.

What the API exposes
The API provides read access to publicly listed coupon codes, deal titles, store names, categories, expiry dates, and discount values. It does not expose any personal user data, account details, saved coupon records, or private submission metadata.
Authentication and rate limits
All API access requires a valid API key issued by BigCoupons.lk. Keys are bound to a registered developer account. Requests are rate-limited per key to prevent abuse. Exceeding the rate limit will result in temporary suspension of the key without prior notice.
Permitted use of API data
API data may be used to display coupon listings on your own platform, build integrations, or power deal-comparison tools — provided BigCoupons.lk is attributed as the source. Reselling or republishing raw API data as a standalone product is not permitted.
Prohibited API usage
You may not use the API to scrape and mirror the full coupon database, feed automated spam systems, or circumvent any access controls on the platform. API keys found to be misused will be revoked immediately.

Coupon code name restrictions

All coupon codes and deal titles submitted to or displayed on BigCoupons.lk — whether entered directly, submitted by users, or ingested via the API — must comply with the following naming restrictions:

  • No misleading titles — coupon names must accurately reflect the actual discount or offer. Titles that exaggerate, fabricate, or imply a saving that does not exist will be removed.
  • No trademarked terms without authorisation — coupon code names may not use third-party brand names, trademarks, or slogans in a way that implies endorsement, affiliation, or partnership unless you are the authorised representative of that brand.
  • No offensive or harmful language — coupon titles and descriptions must not contain profanity, discriminatory language, or content that could be considered offensive, harmful, or in violation of Sri Lankan law.
  • No keyword stuffing — titles must not be padded with unrelated keywords, repeated phrases, or spam-style text designed to manipulate search results or discovery rankings.
  • No impersonation — coupon names must not impersonate official store promotions, government schemes, or well-known campaigns in a way intended to mislead users.
  • No adult or age-restricted references — coupon titles must not reference adult content, gambling, tobacco, alcohol, or other age-restricted categories unless the listing is for a legally operating, age-verified platform and has been pre-approved by BigCoupons.lk.

BigCoupons.lk reserves the right to rename, edit, or remove any coupon code or title that violates these restrictions, with or without notice. Repeated violations by API consumers or registered users may result in account suspension or API key revocation.

Security

How we protect your data

We implement industry-standard security measures to protect your personal information, including:

  • HTTPS encryption for all data transmitted between your browser and our servers.
  • Hashed and salted storage of passwords — we never store your password in plain text.
  • Regular security reviews and access controls to limit who can access user data internally.
  • Automatic session timeouts and secure cookie flags.

While we take all reasonable steps to safeguard your data, no online platform can guarantee 100% security. In the unlikely event of a data breach that affects your personal information, we will notify you in accordance with applicable law.

Your rights

Your privacy rights

You have the following rights over your personal data held by BigCoupons.lk:

Access
You can request a copy of the personal data we hold about you at any time.
Correction
You can update your account information from your dashboard at any time, or contact us to correct any inaccuracies.
Deletion
You can delete your account from your settings page. Upon deletion, your personal data will be removed from our active systems within 30 days, except where we are required to retain it by law.
Notification opt-out
You can unsubscribe from deal alerts and marketing emails at any time by clicking the unsubscribe link in any email, or by updating your preferences in your account settings.
Data portability
You may request an export of your personal data in a commonly used format by contacting us at the email address below.

To exercise any of these rights, contact us at hello@bigcoupons.lk. We will respond to all verified requests within 14 days.

Retention

How long we keep your data

We retain your personal data for as long as your account is active or as needed to provide you with our service. If you delete your account, we will remove your identifiable data from active systems within 30 days. Anonymised or aggregated data derived from your usage may be retained indefinitely for analytics purposes and cannot be linked back to you.

Certain data — such as records of coupon submissions or transaction logs — may be retained for up to 2 years for fraud prevention and legal compliance purposes, even after account deletion.

Children

Children's privacy

BigCoupons.lk does not knowingly collect personal data from children under the age of 16 without verifiable parental consent. If you are a parent or guardian and believe your child has created an account or submitted personal data without your consent, please contact us immediately at hello@bigcoupons.lk and we will promptly remove the relevant information.

Third parties

External websites and stores

BigCoupons.lk contains links to third-party websites, online stores, and affiliate platforms. Once you leave our platform, this Privacy Policy no longer applies. We encourage you to read the privacy policies of any external website before providing any personal information. We are not responsible for the privacy practices of third-party websites.

Updates

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the bottom of this page and, where appropriate, notify registered users by email. Your continued use of BigCoupons.lk after any changes constitutes acceptance of the updated policy.

Contact

Contact us about privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please reach out to us at:

Email: hello@bigcoupons.lk
Platform: bigcoupons.lk

We aim to respond to all privacy-related enquiries within 5 business days.

Last updated: June 2026